Litre of Light, Mick Stephenson, Lumiere Durham 2015. Produced by Artichoke. Image by Matthew Andrews

FAQs


Will I need a ticket for Lumiere Durham?

You don’t need a ticket to visit the festival.

A ticketing system will be in place only to access the central peninsula area of Durham from Market Place to the Cathedral between 4.30pm and 7.30pm. This is to try to make sure everyone has a safe and enjoyable experience at the festival. You can visit anywhere else in the festival at any time. Ticket restrictions for the Central area will be lifted after 7.30pm. Infants under the age of 2 years do not need a ticket. Large crowds are expected and even with a ticket you may have to queue in some areas.

Further information regarding how ticketing will operate this year is available at www.durham.gov.uk/Lumiere and http://www.lumiere-festival.com/durham-2017/ 

I live / work in the central peninsula area.  How can I make sure I have access during the ticketing period of the festival, 16th-19th November?

Information on Gold Passes, which will allow access for people living or working in the central peninsula area has been sent to the affected addresses and businesses within the area . If you have not received this information please contact www.[email protected].

I have a restaurant booking in the central peninsula area before 7.30pm. How can I make sure I can get there on time?

Restaurants based in the central peninsula area will be able to issue access passes to customers who have bookings during peak hour festival times.

Please note that for your safety and security, bag checks and searches will be in operation at entry points into the central peninsula area each night. Please think carefully about what you bring with you and leave large bags and rucksacks at home.

If you have a restaurant booking or an appointment within the central peninsula area between 4pm and 7.30pm, please ensure you give yourself extra time to arrive at your destination.

I have an appointment in the central peninsula area before 7.30pm. How can I make sure I can get there on time?

Businesses that operate by appointment based in the central peninsula area will be able to issue access passes to customers who have appointments during peak hour festival times.

Please note that for your safety and security, bag checks and searches will be in operation at entry points into the central peninsula area each night. Please think carefully about what you bring with you and leave large bags and rucksacks at home.

If you have a restaurant booking or an appointment within the central peninsula area between 4pm and 7.30pm, please ensure you give yourself extra time to arrive at your destination.

I want to take a large coach party to Lumiere, how do I do this?

If you are intending to bring a coach party to Lumiere, you must register your intended visit(s) with the Council.  Please request a booking form by emailing [email protected]  There is a charge for using the coach park and shuttle bus service – details are on the booking form.

Before organising a coach party to Lumiere there are a few things to consider. Durham will be extremely busy during the festival: the event draws huge crowds, and many road closures and diversions will be in place.  The usual coach park will be suspended during the festival (daytime and overnight) and coaches will not be permitted access to certain parts of the city centre.  If any coaches attempt to drop off or pick-up in unallocated areas they will be moved on by the police.  It won’t be possible to have a short stop to experience the festival, a minimum of three hours is needed, and we recommend staying overnight nearby to make the most of it. 

Are dogs allowed?

Guide dogs are welcome at Lumiere but due to the number of people expected to attend it is unsuitable for family pets. In the interests of everyone’s comfort and experience we ask that only assistance dogs are brought to the festival.

I have mobility issues, where can I find out information about how to get around?

Durham is famed for its cobbled, steep and winding streets. This means getting around some of the installations can be challenging for some people. If it rains the cobbles can get slippery. Lumiere is a festival that takes place outside at night and the streets will be very busy at times. Thursday and Sunday nights are usually quieter times to visit.

Lumiere Access 2017

Important note: This information is not a full access guide to Durham City, it is intended provide some basic details to help visitors to plan their visit to Lumiere.  We recognise that everyone has a different need so we have provided factual information and have not made any suggestions about suitability.  DisabledGo links are included where guides are currently available.  Links to This is Durham Riverside walks also included where available.

Useful links from DisabledGo:

Sniperley Park and Ride

https://www.disabledgo.com/access-guide/durham-county-council/sniperley-park-and-ride

Belmont Park and Ride

https://www.disabledgo.com/access-guide/durham-county-council/belmont-park-and-ride

Howlands Park and Ride

https://www.disabledgo.com/access-guide/durham-county-council/howlands-park-and-ride

Durham Bus Station

https://www.disabledgo.com/access-guide/durham-county-council/durham-bus-station-2

Durham Train Station

https://www.disabledgo.com/access-guide/durham-county-council/durham-train-station

Gala Theatre and Cinema

https://www.disabledgo.com/access-guide/durham-county-council/gala-theatre-and-cinema-2

Customer Access Point and Clayport Library Durham

https://www.disabledgo.com/access-guide/durham-county-council/customer-access-point-and-library—durham

Prince Bishops Shopping Centre

https://www.disabledgo.com/access-guide/durham-county-council/prince-bishops-shopping-centre-2

Botanic Gardens

https://www.disabledgo.com/access-guide/durham-university/botanic-garden-49

 

 

Installation reference and title

Location of installation

Access information

1 The Common Good

Miners’ Hall, Redhills

Steep incline from Flass Street, narrow footpath, no dropped kerbs, cobbled road.

Uneven surface and steep incline from entrance gate to Redhills 4 steps to flagged viewing areas with bench seating.

 

2 Harmonic Portal

Castle Chare

Junction with North Road: gentle slope, flagged pavement, tarmac road, adequate lighting.

Route from Milburngate: very steep towards St Godric’s Church, cobbled road, tarmac pavement, adequate lighting.  Accessed via 13 steps or narrow tarmacked path from Milburngate.

Footbridge: access from train station to Church Chare via footbridge accessed via 53 steps (flights of 6/6/9/10/11/8/1) exit footbridge via ramp or steps.

 

3 Arclight

Railway Viaduct

The area at the North Road/A690 roundabout is tarmac with kerbed paths with dropped kerbs in places.  If accessing from North Road towards viaduct there is an upward slope.

 

4 Northern Lights

Railway Station

Steep incline towards train station, tarmac footbath and road surface, adequate lighting.  Stepped footbridge from city centre at the top of North Road.  Alternative footbridge from Castle Chare with ramped and stepped access – This footbridge is accessed via 53 steps from the station approach (note: Castle Chare very steep with paving and cobbles).

https://www.disabledgo.com/access-guide/durham-county-council/durham-train-station

 

 

5 Colour by Light

North Road

North Road has a gentle incline towards the bus station and viaduct.  There are low kerbed paths in place.  The path surfaces are flagstones and the road is tarmac. There is an information map and seating area at the bottom of North Road at junction with Milburngate/The Riverwalk Shopping Centre.  Bollards, bins and street furniture along route.

 

6 Fire Tornado

Milburngate

North Road/Milburngate: Access is from a steep downward slope which leads to The Gates car parks.  The surface is tarmac with footpaths and dropped crossing points in place

Pennyferry bridge: allows access between Framwelgate Waterside and Freeman’s Place. Access to the bridge is by either steps or ramp. There are 16 steps at the Framwelgate Waterside with highlighted nosings.  Ramped access has an incline with 2 stopping points (no seats) and handrails.

Framwelgate Bridge: stepped access from Coach and Eight pub (4 flights consisting of 9/11/11/18 steps).  Stepped access from Thai River (5 flights consisting of 11/11/5/10/10 steps).  Paving on this route is a mixture of block paving and tarmac. The path is of adequate width with seating at regular intervals. Path is well lit.

 

7 Heron

Riverbank

Viewing point from Framwelgate Waterside

North Road/Milburngate: Access is from a steep downward slope which leads to The Gates car parks.  The surface is tarmac with footpaths and dropped crossing points in place. 

Framwelgate Bridge: stepped access from Coach and Eight pub (4 flights consisting of 9/11/11/18 steps).  Stepped access from Thai River (5 flights consisting of 11/11/5/10/10 steps).  Paving on this route is a mixture of block paving and tarmac. The path is of adequate width with seating at regular intervals. Path is well lit.

Milburngate Bridge: Steps from Milburngate bridge to Framwelgate Waterside. NO ACCESS DUE TO CONSTRUCTION

Pennyferry Bridge: access between Framwelgate Waterside and Freeman’s Place. Access to the bridge is by either steps or ramp. There are 16 steps with highlighted nosings.  Ramped access has an incline with 2 stopping points (no seats) and handrails.

 

8 Lightbench

Framwelgate Waterside

Stepped and ramped access from Freeman’s Place to Framwelgate Waterside.  There are 7 steps with a central handrail.

 

9 Illumaphonium

Walkergate behind Ebony

Stepped access between Millennium Place and Freeman’s Place: available next to the Premier Inn/Missoula.  There are 4 flights of steps consisting of 8/11/12/12 steps.

Stepped access between Missoula and Ebony: 2 flights of steps consisting of 7/7 steps.

Stepped access between Ebony and Gala Theatre: 2 flights of steps consisting of 8/8 steps.

Seating available within Millennium Place with adequate lighting in the area.

Lift access from Walkergate Car Park and Freeman’s Place to Millennium Place: There is lift access from within Walkergate Carpark and also from Freeman’s Place below Fat Buddha restaurant. There are power assisted doors to each lift. Access to Level 1 – Riverside ground level, Level 5 – bars and lower level of Millennium place, Level 7 – upper level, restaurants and Gala theatre. Car parks close at midnight.

Platform lift: Within Millennium place there is a platform lift available to go between the upper and lower levels of Millennium Place, this is situated next to the Bishops Mill pub.

Access from Milburngate Bridge: There is ramped access from Milburngate bridge. The ramp is situated behind the library with adequate handrails and lighting. The surface is block paving.

Access from Claypath:  steep downward slope from Claypath towards Millennium Place. Paved foothpath.

 

10 Anonymous

Side of Gala Theatre

Stepped access between Millennium Place and Freeman’s Place: available next to the Premier Inn/Missoula.  There are 4 flights of steps consisting of 8/11/12/12 steps.

Stepped access between Missoula and Ebony: 2 flights of steps consisting of 7/7 steps.

Stepped access between Ebony and Gala Theatre: 2 flights of steps consisting of 8/8 steps.

Seating available within Millennium Place with adequate lighting in the area.

Lift access from Walkergate Car Park and Freeman’s Place to Millennium Place: There is lift access from within Walkergate Carpark and also from Freeman’s Place below Fat Buddha restaurant. There are power assisted doors to each lift. Access to Level 1 – Riverside ground level, Level 5 – bars and lower level of Millennium place, Level 7 – upper level, restaurants and Gala theatre. Car parks close at midnight.

Platform lift: Within Millennium place there is a platform lift available to go between the upper and lower levels of Millennium Place, this is situated next to the Bishops Mill pub.

Access from Milburngate Bridge: There is ramped access from Milburngate bridge. The ramp is situated behind the library with adequate handrails and lighting. The surface is block paving. 

Access from Claypath:  steep downward slope from Claypath towards Millennium Place. Paved foothpath.

Gala Theatre and Cinema

https://www.disabledgo.com/access-guide/durham-county-council/gala-theatre-and-cinema-2

 

11 Sagacity

Durham Clayport Library

Stepped access between Millennium Place and Freeman’s Place: available next to the Premier Inn/Missoula.  There are 4 flights of steps consisting of 8/11/12/12 steps.

Stepped access between Missoula and Ebony: 2 flights of steps consisting of 7/7 steps.

Stepped access between Ebony and Gala Theatre: 2 flights of steps consisting of 8/8 steps.

Seating available within Millennium Place with adequate lighting in the area.

Lift access from Walkergate Car Park and Freeman’s Place to Millennium Place: There is lift access from within Walkergate Carpark and also from Freeman’s Place below Fat Buddha restaurant. There are power assisted doors to each lift. Access to Level 1 – Riverside ground level, Level 5 – bars and lower level of Millennium place, Level 7 – upper level, restaurants and Gala theatre. Car parks close at midnight.

Platform lift: Within Millennium place there is a platform lift available to go between the upper and lower levels of Millennium Place, this is situated next to the Bishops Mill pub.

Access from Milburngate Bridge: There is ramped access from Milburngate bridge. The ramp is situated behind the library with adequate handrails and lighting. The surface is block paving.

Access from Claypath:  steep downward slope from Claypath towards Millennium Place. Paved foothpath.

Customer Access Point and Clayport Library Durham

https://www.disabledgo.com/access-guide/durham-county-council/customer-access-point-and-library—durham

 

12 Anon

Millennium Place, Corner of Claypath

Stepped access between Millennium Place and Freeman’s Place: available next to the Premier Inn/Missoula.  There are 4 flights of steps consisting of 8/11/12/12 steps.

Stepped access between Missoula and Ebony: 2 flights of steps consisting of 7/7 steps.

Stepped access between Ebony and Gala Theatre: 2 flights of steps consisting of 8/8 steps.

Seating available within Millennium Place with adequate lighting in the area.

Lift access from Walkergate Car Park and Freeman’s Place to MillenniumPlace: There is lift access from within Walkergate Carpark and also from Freeman’s Place below Fat Buddha restaurant. There are power assisted doors to each lift. Access to Level 1 – Riverside ground level, Level 5 – bars and lower level of Millennium place, Level 7 – upper level, restaurants and Gala theatre. Car parks close at midnight.

Platform lift: Within Millennium place there is a platform lift available to go between the upper and lower levels of Millennium Place, this is situated next to the Bishops Mill pub.

Access from Milburngate Bridge: There is ramped access from Milburngate bridge. The ramp is situated behind the library with adequate handrails and lighting. The surface is block paving.

Access from Claypath:  steep downward slope from Claypath towards Millennium Place. Paved foothpath.

 

13 Our Moon

Durham Castle

North Road has a gentle downwards slope from the bus station and viaduct towards Framwelgate Bridge.  There are kerbed paths with dropped kerbs in place.  The path surfaces are flagstones and the road is tarmac. There is an information map and seating area at the bottom of North Road at the junction with The Riverwalk Shopping Centre.

Framwelgate Bridge: mix of cobbles and paving, slight incline towards Market Place, adequate lighting.

 

14 Dome and Arches

Market Place, Saddler and Silver Street

Market Place: The surfaces within the Market Place are mainly level, paved and free from kerbs. There is a slight incline from St Nicholas Church towards the statue.  There is a level change of 3 steps around the statue at the exit from the Market Place onto Silver Street but there are alternative routes using the gentle slope either side.  There is a mixture of fixed stone and wood seating which are low level, some with arm rests.

Saddler Street: There are 14 steps at the junction with Saddler Street, the steps have handrails to the centre and side. There is alternative sloped access (very steep) to the side of the steps which leads onto Saddler Street between the Market Place and Palace Green.  Saddler Street has a steep incline on the approach to North Bailey and Palace Green. The surface is paved and cobbled with narrow paved footpaths.

Silver Street: Surfaces are a mix of cobbles and flagstones. The street is a very steep incline from Framwelgate Bridge into the Market Place with no seats along the route.

 

15 Control No Control

Prince Bishops Shopping Centre

Prince Bishops has an even and flat surface.  There are regular rest points (seats with backs and benches). Access is recommended via Claypath as Silver Street is steep and cobbled.

Prince Bishops Shopping Centre

https://www.disabledgo.com/access-guide/durham-county-council/prince-bishops-shopping-centre-2

16 Drawn in Light

Elvet Bridge

Viewing from Old Elvet Bridge: Old Elvet Bridge surface is a mixture of cobbles and flagstones. There is a steep incline from Elvet Bridge towards Saddler Street.

Viewing from Boat House area (below Old Elvet Bridge) via route behind Market Cross Jewellers: There is a very steep slope from Saddler Street behind Market Cross Jewellers and Klute where the path goes under Old Elvet Bridge leading to waterside. The surface is a mixture of cobbles and flagstones with a hand rail to one side.

Viewing from Boat House area (below Old Elvet Bridge) via steps next to The Tin of Sardines: 2 flights of steps (42 in total) with handrail to 1 side.

Access to Boat House area (below Old Elvet Bridge) from Prince Bishops car park:  this viewing area can be accessed via the lift in the Prince Bishops car park. https://www.disabledgo.com/access-guide/durham-county-council/prince-bishops-shopping-centre-2

 

17 Methods

Cathedral

Durham Cathedral, is situated at the top of a steep hill.  The road surface is cobbled and on either side there are narrow paths with kerbs.

Access inside the Cathedral is mostly via ramps. Access to the Undercroft and Toilets is via steps  and a lift. There is a level route as well, that requires leaving the Cloister and following a route outside the main building.

Within the Cathedral Church, the Chapel of Nine Altars, the Gregory Chapel and the Shrine of St Cuthbert have no ramps. There is a stairclimber which can enable manual wheelchair users to visit these areas under the guidance of a Cathedral employee.

The Cathedral exit from the Undercroft to North Bailey is a cobbled surface.

https://www.disabledgo.com/access-guide/durham-county-council/durham-cathedral-2

https://www.disabledgo.com/access-guide/durham-county-council/undercroft-20

 

18 Entre Les Rangs

Cathedral Cloister

The cloisters can be found inside the Cathedral, situated at the top of a steep hill. The road surface is cobbles and on either side there are narrow paths with kerbs.

Access inside the Cathedral is mostly via ramps. Access to the Cathedral Shop, Undercroft Restaurant and Toilets is by and a platform lift. There is a level route as well, that requires leaving the Cloister and following a route outside the main building.

Within the Cathedral Church, the Chapel of Nine Altars, the Gregory Chapel and the Shrine of St Cuthbert have no ramps. There is a stairclimber which can enable manual wheelchair users to visit these areas under the guidance of a Cathedral employee. 

https://www.disabledgo.com/access-guide/durham-county-council/durham-cathedral-2

 

19 Horizontal Interference

The College

Paved footpath and tarmac road, gentle incline towards Prebends Bridge.

 

20 Frequencies

Riverside and South Bailey

Riverside: tarmac footpath, no lighting, seating at regular intervals along the route

South Bailey: Paved footpath and tarmac road, gentle incline towards Prebends Bridge.

http://www.thisisdurham.com/things-to-do/durham-riverside-walk-p671691

 

21 Know Thyself

Count’s House

Prebends Bridge: from the bridge there is a steep slope towards Count’s House, the surface is a tarmac footpath.

 

22 White Line

Above River Wear

http://www.thisisdurham.com/things-to-do/durham-riverside-walk-p671691

 

23 Shimmer

Prebends Bridge

South Bailey to Prebends Bridge: is a tarmac road with some cobbled areas. There is a kerbed path on one side, the path is narrow in places.
Prebends Bridge to Quarryheads Lane: Very steep incline towards Quarryheads Lane, this area is not well lit.

http://www.thisisdurham.com/things-to-do/durham-riverside-walk-p671691

 

24 Visual Illusion

Outside Crown Court Gardens

Tarmac path outside Crown Court Gardens

 

25 What Matters

St Oswald’s Church and Churchyard

Approach from New Elvet has a steep incline.  The front entrance to the church has tarmac paths of adequate width.

 

 

26 Cosmoscope

Crown Court Gardens

The area is generally flat and covered in grass with tarmac paths throughout the gardens.

 

27 Cosmic Architecture

Lower Mountjoy, University Science Site

Approach via Stockton Road and South Road has even blocked paved surface with resting points with adequate lighting.

https://www.google.co.uk/maps/@54.7683051,-1.5723207,2a,75y,259.02h,63.17t/data=!3m6!1e1!3m4!1seiqmTh6RsC5i53ftr2aPiA!2e0!7i13312!8i6656

 

28 For the Birds

Durham University Botanic Garden

Botanic Gardens

https://www.disabledgo.com/access-guide/durham-university/botanic-garden-49

 

 

 

 

 

 

 

I have mobility issues. Is special parking provided?

All the Park & Ride car parks have Blue Badge parking bays which are available on a first come first served basis. All buses have accessible facilities and our sites at Belmont, Sniperley and Howlands have accessible toilet facilities. Disabled bus pass holders can travel for free. See Durham.gov.uk for further details on Park & Ride provisions

During the four festival days, the central Peninsula area of Durham will be closed to traffic between 1pm and 2am. Please see Durham.gov.uk for up-to-date information about this and additional road closures and parking suspensions during the festival.

Will there be any strobe/ flashing imagery?

None of the installations will use strobe lighting or flashing imagery, however some will include projections and bright lights, please check the full programme on lumiere-festival.com for more information.

What’s the best way to visit the festival?

We strongly advise you use public transport or one of Durham County Council’s many Park and Ride facilities – sponsored during the festival this year by Motorpoint – so you don’t have to worry about where to park your car and are less likely to get stuck in traffic jams. There will be a number of road closures around the city both within and outside the peninsula area and these will also have an impact on access with vehicles. Those businesses and residents affected by road closures should have received information letters with further details. If you haven’t received a letter, please contact [email protected]

To get all the latest information on traffic and travel visit www.durham.gov.uk/Lumiere and follow the #LumiereDurham in the lead up to and during the event.

What can I expect from this year’s festival?

This year’s Lumiere festival has 28 separate installations, including video projections, light sculptures and interactive pieces. More than half of the artworks are located outside the ticketed area, including the Miners’ Hall at Redhills, Durham Railway Station, Crown Court Gardens and the Durham University Science site at Lower Mountjoy.

Festival programmes are £2 and available the Gala Theatre in Durham city. They will also be available from the Lumiere Visitor Hub from Saturday 11th November when the Hub opens, and at key locations in the city during the festival four nights. See lumiere-festival.com for further information.

Where can I find public find toilets during Lumiere?

Public toilets can be found on North Road and at Palace Green. The toilets at the Gala Theatre and Durham Railway Station will also be open.

How much money does Durham County Council spend on Lumiere?

The council commissions the event producer Artichoke to deliver Lumiere on its behalf. The commissioning fee for the 2017 festival was £600,000 with a further £100,000 in kind support. This fee is a mix of performance reward grant given to the council and cash-limit reserves. The 2017 event also attracted £500,000 in support from Arts Council England. Artichoke is responsible for raising the balance themselves from business sponsorship and additional grants/aid. In 2015, Lumiere delivered more than £9.5 million pounds worth of economic benefits to the county. As well as the financial benefits Lumiere also results in images of Durham being beamed around the world. This is vital in changing perceptions about Durham and encouraging more visitors to stay here. It also plays a big part in attracting business investment and job creation by putting Durham firmly on the map.

The festival has huge community value and hundreds of local people have had the chance to play a part in it already this year thanks to its extensive community outreach programme. Lastly it puts a smile on people’s faces and you can’t put a value on that.


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