Tickets and festival navigation


Here’s everything you need to know about the free peak-time ticketing system and festival navigation

CLOUD, Caitlind r.c Brown & Wayne Garrett, Lumiere Durham 2015. Photo by Matthew Andrews


Find out where you can collect festival tickets in person around County Durham by clicking here.

Lumiere Durham is taking place from Thursday 14th – Sunday 17th November 2019 and is open each night between 4.30pm  11pm. A free peak-time ticketing system is in place to access the central peninsula area of the city during the peak-times of the festival (4.30pm – 7.30pm). You only need a ticket if you are visiting the central peninsula area of the city during peak-times. 

Why is there a ticketing system?

The ticketing system is in place to manage crowds in the city centre during the busiest times (4.30pm – 7.30pm) and allow visitors to have a comfortable experience. Please be aware that the festival will be busy (particularly during peak-times) and you may have to queue at any time. 

When is the ticketing system in operation?

The ticketing system is operation between the peak-times of 4.30pm and 7.30pm each evening of the festival. 

What area do you need a ticket to gain access to during peak times?

During peak-times (4.30pm – 7.30pm) the central peninsula of Durham City is only accessible to festival visitors with a ticket.

The central peninsula area of the city includes Market Place, Prince Bishops Shopping Centre, Durham Castle, Saddler Street, Durham Cathedral and The Count’s House. The central peninsula is only accessible via Framwellgate Bridge, Silver Street/ Claypath and Elvet Bridge.

Do you need a ticket to visit the festival?

No: It’s important to remember that you don’t need a ticket to visit any area of the festival outside of peak-times (after 7.30pm). Also, 26 of the 37 installations, including some of the most spectacular artworks, are located outside the central peninsula area and are accessible at all times without a ticket.

If you don’t have a ticket, we recommend starting your Lumiere visit with the many artworks outside the central peninsula area. After 7.30pm you won’t need a ticket to enter the central peninsula area, but you may have to queue whenever you come.

Lumiere Programmes

Want to learn more about Lumiere Durham? You can purchase your very own 10th anniversary festival programme. It includes project stories and a festival map. Perfect for delving into this year’s artworks and planning your visit!

Available to buy for only £2 at Gala Theatre & Cinema Durham and 10 other Libraries & Leisure centres across the county now (see full list above in ‘How to book free peak-time tickets’).

Programmes will also be available from the Lumiere Visitor Hub in Millennium Place. From Saturday 9th November Visitor Hub will be open from 11am – 5pm . During the festival’s four nights (Thursday 14th November – Sunday 17th November) the Visitor Hub will be open from 12pm – 11pm. You will also be able to buy programmes from several locations across the city.